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Test Manager user guide

Step 2: Configuring ServiceNow connection

Configure, edit, or delete a ServiceNow connection in Test Manager to synchronize requirements and defects.

A ServiceNow connection synchronizes requirements and defects between Test Manager and ServiceNow.

Setting up a ServiceNow connection​

The connection is created from Project Settings > Integration with the credentials of the integration user, and its API Key is then copied into the UiPath Test Suite Integration settings in ServiceNow.

Context​

The following remain fully managed within Test Manager and are not synchronized with ServiceNow:

  • Test cases
  • Test steps
  • Test sets
  • Test results

Prerequisites​

Steps​

  1. Log in to Test Manager as an administrator.

  2. Open your project.

  3. Navigate to Project Settings > Integration.

  4. Select New Connection and select ServiceNow from the dropdown.

  5. Configure the following connection settings:

    • Name: Enter a name for your ServiceNow™ connection.
    • Description (Optional): Add a description for reference.
    • Server URL: Add the ServiceNow™ server URL. For example: https://environment.service-now.com/.
    • User: Enter the User ID you have configured for your integration user account.
    • Password: Enter the associated password.
    • Defect Type: Select a defect type from the dropdown. For now, you can only choose Defect.

  6. Select the connection to expand the panel and copy the API Key for later use.

  7. Open the Application Navigator in ServiceNow™ and use the search function to find UiPath® Test Suite Integration. If prompted to switch the application scope, select the one you are currently working with.

  8. Configure the following integration settings:

    • Integration URL: Add the UiPath® Test Manager URL.
    • API Key: Paste the API key.
    • Logging level: Select info from the dropdown. The default value is debug.
    • ServiceNow integration user for UiPath® Test Manager: Enter the User ID you have configured for your integration user account.

  9. Select Save.

Result​

The ServiceNow integration user account and connection are configured. Requirements and defects are synchronized between Test Manager and ServiceNow according to the configured integration settings.

Editing a ServiceNow connection​

Editing a connection changes the settings of an existing ServiceNow connection.

Prerequisites​

An existing ServiceNow connection.

Steps​

  1. Log in to Test Manager as an administrator.
  2. Open your project.
  3. Select the Settings button to open Project Settings.
  4. In the Integration list, select a ServiceNow connection to expand the panel.
  5. Select Edit to configure the connection.
  6. Select Save to confirm.

Result​

The ServiceNow connection is updated with the new settings you configured.

Deleting a ServiceNow connection​

Deleting a connection removes the selected connection together with its associated requirements.

Prerequisites​

An existing ServiceNow connection.

Steps​

  1. Log in to Test Manager as an administrator.
  2. Open your project.
  3. Select the Settings button to open Project Settings.
  4. In the Integration list, select a ServiceNow connection to expand the panel.
  5. Select Delete to remove the connection.
  6. Select OK to confirm.

Result​

The ServiceNow connection and its associated requirements are deleted.

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