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Integration Service user guide

Last updated Mar 16, 2026

Sugar Sell authentication

Prerequisites

To be able to create a connection, you need to have the following credentials:

  • Your Sugar Sell Site URL (for example, https://site_url.sugarcrm.com).
  • The username for your Sugar account
  • The password for your Sugar account.

For more information on authenticating with Sugar, refer to the Getting started page.

Note:

Please reach out to your system administrator for assistance on your instance URL or login credentials.

Add the Sugar connection

To create a connection to your Sugar instance, you need to perform the following steps:

  1. Select Orchestrator from the product launcher.

  2. Select a folder, and then navigate to the Connections tab.

  3. Select Add connection.

  4. To open the connection creation page, select the connector from the list. You can use the search bar to find the connector.

  5. Enter your standard credentials and select Connect.

    docs image

  6. The app asks for your permission to read, write, modify, and delete Sugar Sell data on your behalf.

  • Prerequisites
  • Add the Sugar connection

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