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Financial Services Solutions user guide
- Overview
- Financial Crime Compliance (FCC) solutions
- Loan Origination Solution
Review a document in a loan package by working through its business rule checklist, examining agent findings and reasoning, and confirming or dismissing each finding.
Document review is the primary Quality Control task. For each document in a loan's package, reviewers work through a business rule checklist, examine the agent's findings and reasoning, and confirm or dismiss each finding.
Prerequisites
- You are a member of the Business User Group and have access to the QA/QC application.
- The loan you want to review has a QC status of In progress.
- The section you want to review has a status of Needs review.
Steps
- Open the loan you want to review, then select a section to review from its Compliance review or Documents review checklist.
- For each rule in the checklist, examine the agent's evaluation and its reasoning against the value in the document. Treat the agent's Yes or No as a starting point for your own judgment, not a final decision.
- Under Human evaluation, record your decision for the rule: Yes if the document satisfies it, No if it does not, or N/A if it does not apply. Your decision is saved immediately.
- Optionally, add a note to a rule to record context or explain your decision.
- Continue until every rule in the section is reviewed, then move to the next section.
Note:
Some rules compare a value against a second document. Both the source and target values are shown together so you can confirm they match before you record a decision.
Result: As you record evaluations, the section's progress updates. When all sections are reviewed, the loan is ready for report generation or completion.