integration-service
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Integration Service user guide

Last updated Mar 9, 2026

Sugar Serve events

The following events are supported for the Sugar Serve connector:

  • Record Created
  • Record Updated

The connector supports events via polling for Sugar Serve only on the following objects:

  • Accounts
  • Calls
  • Cases
  • Contacts
  • Contracts
  • Currencies
  • DocumentRevisions
  • Documents
  • Emails
  • KBContents
  • Leads
  • Meetings
  • Notes
  • Tags
  • Tasks
  • TaxRates
  • Users

All events are automatically accessible under the Wait for an Event and Resume activity for your long-running workflows. For details, refer to Long-running workflows with Integration Service activities.

Event polling is performed every five minutes, by default. The polling interval is configurable. For details, refer to the Triggers documentation.

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