Automation Hub user guide

Authorized users like Subject Matter Experts, Process Owners, RPA Business Analysts, Process Consultants who know the process in detail, can bypass the Idea Approver's approval flow by sharing a CoE-driven idea. Check out the Idea Review Phases for more information.

Below you can find a graphic display of the CoE-driven idea flow:

To start the process click the Submit idea button available on the top, right-hand side of the page.

On the selection screen, choose Idea to proceed with submitting an automation opportunity.

As per your current permissions, you are now asked to select a Business Area for your automation. From the dropdown list, choose one that applies. Continue with a Category, Sub-Category, if the case. Based on the selection and according to your permissions, the system loads the list with available idea flows (e.g. Employee-driven idea, CoE-driven idea, Citizen Developer automation, Change request, Agentic AI idea) that can be selected in Idea type.