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Action Center

Last updated Mar 16, 2026

Action Center-specific use cases for Autopilot

  • Gain insights into the process behind a task - Autopilot helps you understand the steps taken before the task reached you, bringing you further into the loop.
  • Provide feedback to improve your experience - You can share feedback on fields, values, the agent process, and the overall escalation app, helping refine future interactions.
  • Run real-time OCR on uploaded documents - By uploading documents to the chat (up to a 50MB limit), you can perform Optical Character Recognition to extract text instantly.

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